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9 Pack Software Privacy Policy

9Pack Software respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

Last Updated: September 9, 2025

1. Information We Collect

We collect personal information that you provide to us, as well as certain data automatically when you use our services.

1.1 Personal Information You Provide

The type of personal information we collect depends on your interactions with us and our services. This may include:

Name
Phone number
Email address
Mailing address
Username and password
Contact preferences
Authentication data
Billing address

Sensitive Information: We do not process sensitive information unless explicitly required and consented by you.

1.2 Application & Device Data

If you use our application, we may collect the following:

Geolocation Information: With your consent, we may access location-based data for certain services. You can manage permissions in your device settings.
Mobile Device Access: Our app may require access to your calendar, camera, contacts, microphone, SMS messages, and storage. You can revoke permissions at any time via device settings.
Mobile Device Data: We automatically collect information such as:

Device ID, model, and manufacturer
Operating system and version
IP address
Network details (ISP, carrier)

Push Notifications: With your consent, we may send push notifications. You can opt out in your device settings.

1.3 Google API Usage

We comply with Google API Services User Data Policy, including Limited Use requirements. Any data obtained via Google APIs is used only for the intended purpose and not shared without consent.

2. How We Use Your Information

We use your information to:

Provide and improve our services
Personalize user experience
Communicate important updates
Ensure security and prevent fraud
Comply with legal obligations

3. When and With Whom We Share Information

We do not sell your personal data. However, we may share information in the following cases:

Service Providers: Third-party vendors assisting with app functionality, analytics, and support.
Google Maps Platform APIs: For location-based services. Google may use GPS, Wi-Fi, and cell towers to estimate location accuracy. You can revoke this access anytime.
Affiliates: Companies under common ownership with us, who follow this Privacy Policy.
Other Users: Information shared in public areas of our services may be visible to other users.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Maintain security
Save user preferences
Improve service functionality

You can manage cookies through your browser settings.

5. AI-Powered Features

As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products"). These tools are designed to enhance your experience and provide you with innovative solutions. The terms in this Privacy Notice govern your use of the AI Products within our services.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal obligations).

We do not retain personal information beyond the duration of your active account with us unless legally required.

Once there is no ongoing legitimate business need to process your information, we will either:

Delete or anonymize the data, or
If immediate deletion is not possible (for example, due to backup storage), we will securely store and isolate the data from any further processing until deletion becomes feasible.

7. How We Protect Your Information

We have implemented appropriate and reasonable technical and organizational measures to safeguard your personal information against unauthorized access, use, disclosure, or loss. While we take these precautions seriously and continuously work to strengthen our security, it is important to understand that no method of electronic transmission over the Internet or storage technology can be guaranteed to be 100% secure.

Therefore, we cannot guarantee that hackers, cybercriminals, or other unauthorized third parties will never be able to bypass our security measures and gain access to your information. We are committed to protecting your data to the best of our ability, but the transmission of personal information to and from our services is done at your own risk. For your safety, we recommend accessing our services only within a secure environment.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

9. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) requires us to provide additional details about how we collect, use, and disclose your personal information.

Categories of Personal Information We Collect

We collect the following categories of personal information, as defined by the CCPA:

a. Contact Information

Examples: Name, address, email, phone number.Use: To provide services, respond to requests, and comply with legal obligations.Disclosed To:

Affiliates and Subsidiaries
Service Providers
Our customers (as applicable)
Legal authorities when required

b. Financial Information

Examples: Payment details (e.g., credit card, bank account information).Use: To process payments and comply with legal requirements.Disclosed To:

Third-party payment processors

c. Commercial Information

Examples: Purchase history, service usage.Use: Service delivery, personalization, marketing, analytics, and legal compliance.Disclosed To:

Affiliates and Subsidiaries
Service Providers
Our customers (as applicable)

d. Login Information

Examples: Account credentials (username, password).Use: To provide secure access and maintain your account.Disclosed To:

Affiliates and Subsidiaries
Service Providers

e. Device and Online Activity Data

Examples: IP address, device details, browsing behavior, app usage.Use: To deliver and improve services, security, and analytics.Disclosed To:

Affiliates and Subsidiaries
Service Providers

f. Professional or Employment Details

Examples: Job title, company name.Use: Service customization and communication.Disclosed To:

Affiliates and Subsidiaries
Service Providers

g. Geolocation Data

Examples: Approximate location, IP-based location.Use: Location-based features and compliance.Disclosed To:

Affiliates and Subsidiaries
Service Providers

h. Audio or Visual Data

Examples: Photos or media you share.Use: To provide requested services and comply with law.Disclosed To:

Affiliates and Subsidiaries
Service Providers

Additional California Privacy Rights

You have the right to request access, correction, deletion, and opt-out of the sale or sharing of personal information as described in the “Your Rights and Choices” section above.
We do not sell or share personal information for advertising or analytics purposes.
If we offer financial incentives for your data, we will provide full details before collecting your consent.
We do not use sensitive personal information for any purposes other than those permitted by law.
Do Not Track: We do not currently respond to DNT signals because no industry standard exists.

10. What Are Your Privacy Rights?

Withdrawing your consent:

If we rely on your consent to process your personal information — whether express or implied, depending on applicable law — you have the right to withdraw that consent at any time. To withdraw your consent, please contact us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.

11. How Can You Review, Update, or Delete The Data We Collect From You?

Depending on the laws of your country or state of residence, you may have the right to:

Request access to the personal information we hold about you.
Receive details on how we process your personal information.
Correct any inaccuracies in your personal data.
Request deletion of your personal information.
Withdraw consent for data processing (where applicable).

Please note that these rights may be subject to limitations as permitted by applicable law. To exercise these rights, contact us using the information provided below.

12. Do We Make Updates To This Notice?

Yes, we may update this Privacy Notice from time to time. Any changes will be indicated by an updated “Revised” date at the top of this notice. If we make material changes, we will either:

Post a clear notice on our website, or
Send you a direct notification (if possible).

We encourage you to review this Privacy Notice regularly to stay informed about how we protect your information.

13. How Can You Contact Us About This Notice?

If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at:

Email: support@9packsoftware.com

Company: 9 Pack Software LLC.

9 Pack Software Privacy Policy

Table of Contents

Last Updated: September 9, 2025

1. Information We Collect

We collect personal information that you provide to us, as well as certain data automatically when you use our services.

1.1 Personal Information You Provide

The type of personal information we collect depends on your interactions with us and our services. This may include:

Name
Phone number
Email address
Mailing address
Username and password
Contact preferences
Authentication data
Billing address

Sensitive Information: We do not process sensitive information unless explicitly required and consented by you.

1.2 Application & Device Data

If you use our application, we may collect the following:

Geolocation Information: With your consent, we may access location-based data for certain services. You can manage permissions in your device settings.
Mobile Device Access: Our app may require access to your calendar, camera, contacts, microphone, SMS messages, and storage. You can revoke permissions at any time via device settings.
Mobile Device Data: We automatically collect information such as:

Device ID, model, and manufacturer
Operating system and version
IP address
Network details (ISP, carrier)

Push Notifications: With your consent, we may send push notifications. You can opt out in your device settings.

1.3 Google API Usage

We comply with Google API Services User Data Policy, including Limited Use requirements. Any data obtained via Google APIs is used only for the intended purpose and not shared without consent.

2. How We Use Your Information

We use your information to:

Provide and improve our services
Personalize user experience
Communicate important updates
Ensure security and prevent fraud
Comply with legal obligations

3. When and With Whom We Share Information

We do not sell your personal data. However, we may share information in the following cases:

Service Providers: Third-party vendors assisting with app functionality, analytics, and support.
Google Maps Platform APIs: For location-based services. Google may use GPS, Wi-Fi, and cell towers to estimate location accuracy. You can revoke this access anytime.
Affiliates: Companies under common ownership with us, who follow this Privacy Policy.
Other Users: Information shared in public areas of our services may be visible to other users.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Maintain security
Save user preferences
Improve service functionality

You can manage cookies through your browser settings.

5. AI-Powered Features

6. Data Retention

We do not retain personal information beyond the duration of your active account with us unless legally required.

Once there is no ongoing legitimate business need to process your information, we will either:

Delete or anonymize the data, or
If immediate deletion is not possible (for example, due to backup storage), we will securely store and isolate the data from any further processing until deletion becomes feasible.

7. How We Protect Your Information

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

9. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) requires us to provide additional details about how we collect, use, and disclose your personal information.

Categories of Personal Information We Collect

We collect the following categories of personal information, as defined by the CCPA:

a. Contact Information

Examples: Name, address, email, phone number.Use: To provide services, respond to requests, and comply with legal obligations.Disclosed To:

Affiliates and Subsidiaries
Service Providers
Our customers (as applicable)
Legal authorities when required

b. Financial Information

Examples: Payment details (e.g., credit card, bank account information).Use: To process payments and comply with legal requirements.Disclosed To:

Third-party payment processors

c. Commercial Information

Examples: Purchase history, service usage.Use: Service delivery, personalization, marketing, analytics, and legal compliance.Disclosed To:

Affiliates and Subsidiaries
Service Providers
Our customers (as applicable)

d. Login Information

Examples: Account credentials (username, password).Use: To provide secure access and maintain your account.Disclosed To:

Affiliates and Subsidiaries
Service Providers

e. Device and Online Activity Data

Examples: IP address, device details, browsing behavior, app usage.Use: To deliver and improve services, security, and analytics.Disclosed To:

Affiliates and Subsidiaries
Service Providers

f. Professional or Employment Details

Examples: Job title, company name.Use: Service customization and communication.Disclosed To:

Affiliates and Subsidiaries
Service Providers

g. Geolocation Data

Examples: Approximate location, IP-based location.Use: Location-based features and compliance.Disclosed To:

Affiliates and Subsidiaries
Service Providers

h. Audio or Visual Data

Examples: Photos or media you share.Use: To provide requested services and comply with law.Disclosed To:

Affiliates and Subsidiaries
Service Providers

Additional California Privacy Rights

You have the right to request access, correction, deletion, and opt-out of the sale or sharing of personal information as described in the “Your Rights and Choices” section above.
We do not sell or share personal information for advertising or analytics purposes.
If we offer financial incentives for your data, we will provide full details before collecting your consent.
We do not use sensitive personal information for any purposes other than those permitted by law.
Do Not Track: We do not currently respond to DNT signals because no industry standard exists.

10. What Are Your Privacy Rights?

Withdrawing your consent:

11. How Can You Review, Update, or Delete The Data We Collect From You?

Depending on the laws of your country or state of residence, you may have the right to:

Request access to the personal information we hold about you.
Receive details on how we process your personal information.
Correct any inaccuracies in your personal data.
Request deletion of your personal information.
Withdraw consent for data processing (where applicable).

Please note that these rights may be subject to limitations as permitted by applicable law. To exercise these rights, contact us using the information provided below.

12. Do We Make Updates To This Notice?

Yes, we may update this Privacy Notice from time to time. Any changes will be indicated by an updated “Revised” date at the top of this notice. If we make material changes, we will either:

Post a clear notice on our website, or
Send you a direct notification (if possible).

We encourage you to review this Privacy Notice regularly to stay informed about how we protect your information.

13. How Can You Contact Us About This Notice?

If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at:

Email: support@9packsoftware.com

Company: 9 Pack Software LLC.

9 Pack Software Privacy Policy

Table of Contents

Last Updated: September 9, 2025

1. Information We Collect

We collect personal information that you provide to us, as well as certain data automatically when you use our services.

1.1 Personal Information You Provide

The type of personal information we collect depends on your interactions with us and our services. This may include:

Name
Phone number
Email address
Mailing address
Username and password
Contact preferences
Authentication data
Billing address

Sensitive Information: We do not process sensitive information unless explicitly required and consented by you.

1.2 Application & Device Data

If you use our application, we may collect the following:

Geolocation Information: With your consent, we may access location-based data for certain services. You can manage permissions in your device settings.
Mobile Device Access: Our app may require access to your calendar, camera, contacts, microphone, SMS messages, and storage. You can revoke permissions at any time via device settings.
Mobile Device Data: We automatically collect information such as:

Device ID, model, and manufacturer
Operating system and version
IP address
Network details (ISP, carrier)

Push Notifications: With your consent, we may send push notifications. You can opt out in your device settings.

1.3 Google API Usage

We comply with Google API Services User Data Policy, including Limited Use requirements. Any data obtained via Google APIs is used only for the intended purpose and not shared without consent.

2. How We Use Your Information

We use your information to:

Provide and improve our services
Personalize user experience
Communicate important updates
Ensure security and prevent fraud
Comply with legal obligations

3. When and With Whom We Share Information

We do not sell your personal data. However, we may share information in the following cases:

Service Providers: Third-party vendors assisting with app functionality, analytics, and support.
Google Maps Platform APIs: For location-based services. Google may use GPS, Wi-Fi, and cell towers to estimate location accuracy. You can revoke this access anytime.
Affiliates: Companies under common ownership with us, who follow this Privacy Policy.
Other Users: Information shared in public areas of our services may be visible to other users.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Maintain security
Save user preferences
Improve service functionality

You can manage cookies through your browser settings.

5. AI-Powered Features

6. Data Retention

We do not retain personal information beyond the duration of your active account with us unless legally required.

Once there is no ongoing legitimate business need to process your information, we will either:

Delete or anonymize the data, or
If immediate deletion is not possible (for example, due to backup storage), we will securely store and isolate the data from any further processing until deletion becomes feasible.

7. How We Protect Your Information

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

9. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) requires us to provide additional details about how we collect, use, and disclose your personal information.

Categories of Personal Information We Collect

We collect the following categories of personal information, as defined by the CCPA:

a. Contact Information

Examples: Name, address, email, phone number.Use: To provide services, respond to requests, and comply with legal obligations.Disclosed To:

Affiliates and Subsidiaries
Service Providers
Our customers (as applicable)
Legal authorities when required

b. Financial Information

Examples: Payment details (e.g., credit card, bank account information).Use: To process payments and comply with legal requirements.Disclosed To:

Third-party payment processors

c. Commercial Information

Examples: Purchase history, service usage.Use: Service delivery, personalization, marketing, analytics, and legal compliance.Disclosed To:

Affiliates and Subsidiaries
Service Providers
Our customers (as applicable)

d. Login Information

Examples: Account credentials (username, password).Use: To provide secure access and maintain your account.Disclosed To:

Affiliates and Subsidiaries
Service Providers

e. Device and Online Activity Data

Examples: IP address, device details, browsing behavior, app usage.Use: To deliver and improve services, security, and analytics.Disclosed To:

Affiliates and Subsidiaries
Service Providers

f. Professional or Employment Details

Examples: Job title, company name.Use: Service customization and communication.Disclosed To:

Affiliates and Subsidiaries
Service Providers

g. Geolocation Data

Examples: Approximate location, IP-based location.Use: Location-based features and compliance.Disclosed To:

Affiliates and Subsidiaries
Service Providers

h. Audio or Visual Data

Examples: Photos or media you share.Use: To provide requested services and comply with law.Disclosed To:

Affiliates and Subsidiaries
Service Providers

Additional California Privacy Rights

You have the right to request access, correction, deletion, and opt-out of the sale or sharing of personal information as described in the “Your Rights and Choices” section above.
We do not sell or share personal information for advertising or analytics purposes.
If we offer financial incentives for your data, we will provide full details before collecting your consent.
We do not use sensitive personal information for any purposes other than those permitted by law.
Do Not Track: We do not currently respond to DNT signals because no industry standard exists.

10. What Are Your Privacy Rights?

Withdrawing your consent:

11. How Can You Review, Update, or Delete The Data We Collect From You?

Depending on the laws of your country or state of residence, you may have the right to:

Request access to the personal information we hold about you.
Receive details on how we process your personal information.
Correct any inaccuracies in your personal data.
Request deletion of your personal information.
Withdraw consent for data processing (where applicable).

Please note that these rights may be subject to limitations as permitted by applicable law. To exercise these rights, contact us using the information provided below.

12. Do We Make Updates To This Notice?

Yes, we may update this Privacy Notice from time to time. Any changes will be indicated by an updated “Revised” date at the top of this notice. If we make material changes, we will either:

Post a clear notice on our website, or
Send you a direct notification (if possible).

We encourage you to review this Privacy Notice regularly to stay informed about how we protect your information.

13. How Can You Contact Us About This Notice?

If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at:

Email: support@9packsoftware.com

Company: 9 Pack Software LLC.

9 Pack Software Privacy Policy

Last Updated: September 9, 2025

1. Information We Collect

We collect personal information that you provide to us, as well as certain data automatically when you use our services.

1.1 Personal Information You Provide

The type of personal information we collect depends on your interactions with us and our services. This may include:

Name
Phone number
Email address
Mailing address
Username and password
Contact preferences
Authentication data
Billing address

Sensitive Information: We do not process sensitive information unless explicitly required and consented by you.

1.2 Application & Device Data

If you use our application, we may collect the following:

Geolocation Information: With your consent, we may access location-based data for certain services. You can manage permissions in your device settings.
Mobile Device Access: Our app may require access to your calendar, camera, contacts, microphone, SMS messages, and storage. You can revoke permissions at any time via device settings.
Mobile Device Data: We automatically collect information such as:

Device ID, model, and manufacturer
Operating system and version
IP address
Network details (ISP, carrier)

Push Notifications: With your consent, we may send push notifications. You can opt out in your device settings.

1.3 Google API Usage

We comply with Google API Services User Data Policy, including Limited Use requirements. Any data obtained via Google APIs is used only for the intended purpose and not shared without consent.

2. How We Use Your Information

We use your information to:

Provide and improve our services
Personalize user experience
Communicate important updates
Ensure security and prevent fraud
Comply with legal obligations

3. When and With Whom We Share Information

We do not sell your personal data. However, we may share information in the following cases:

Service Providers: Third-party vendors assisting with app functionality, analytics, and support.
Google Maps Platform APIs: For location-based services. Google may use GPS, Wi-Fi, and cell towers to estimate location accuracy. You can revoke this access anytime.
Affiliates: Companies under common ownership with us, who follow this Privacy Policy.
Other Users: Information shared in public areas of our services may be visible to other users.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Maintain security
Save user preferences
Improve service functionality

You can manage cookies through your browser settings.

5. AI-Powered Features

6. Data Retention

We do not retain personal information beyond the duration of your active account with us unless legally required.

Once there is no ongoing legitimate business need to process your information, we will either:

Delete or anonymize the data, or
If immediate deletion is not possible (for example, due to backup storage), we will securely store and isolate the data from any further processing until deletion becomes feasible.

7. How We Protect Your Information

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

9. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) requires us to provide additional details about how we collect, use, and disclose your personal information.

Categories of Personal Information We Collect

We collect the following categories of personal information, as defined by the CCPA:

a. Contact Information

Examples: Name, address, email, phone number.Use: To provide services, respond to requests, and comply with legal obligations.Disclosed To:

Affiliates and Subsidiaries
Service Providers
Our customers (as applicable)
Legal authorities when required

b. Financial Information

Examples: Payment details (e.g., credit card, bank account information).Use: To process payments and comply with legal requirements.Disclosed To:

Third-party payment processors

c. Commercial Information

Examples: Purchase history, service usage.Use: Service delivery, personalization, marketing, analytics, and legal compliance.Disclosed To:

Affiliates and Subsidiaries
Service Providers
Our customers (as applicable)

d. Login Information

Examples: Account credentials (username, password).Use: To provide secure access and maintain your account.Disclosed To:

Affiliates and Subsidiaries
Service Providers

e. Device and Online Activity Data

Examples: IP address, device details, browsing behavior, app usage.Use: To deliver and improve services, security, and analytics.Disclosed To:

Affiliates and Subsidiaries
Service Providers

f. Professional or Employment Details

Examples: Job title, company name.Use: Service customization and communication.Disclosed To:

Affiliates and Subsidiaries
Service Providers

g. Geolocation Data

Examples: Approximate location, IP-based location.Use: Location-based features and compliance.Disclosed To:

Affiliates and Subsidiaries
Service Providers

h. Audio or Visual Data

Examples: Photos or media you share.Use: To provide requested services and comply with law.Disclosed To:

Affiliates and Subsidiaries
Service Providers

Additional California Privacy Rights

You have the right to request access, correction, deletion, and opt-out of the sale or sharing of personal information as described in the “Your Rights and Choices” section above.
We do not sell or share personal information for advertising or analytics purposes.
If we offer financial incentives for your data, we will provide full details before collecting your consent.
We do not use sensitive personal information for any purposes other than those permitted by law.
Do Not Track: We do not currently respond to DNT signals because no industry standard exists.

10. What Are Your Privacy Rights?

Withdrawing your consent:

11. How Can You Review, Update, or Delete The Data We Collect From You?

Depending on the laws of your country or state of residence, you may have the right to:

Request access to the personal information we hold about you.
Receive details on how we process your personal information.
Correct any inaccuracies in your personal data.
Request deletion of your personal information.
Withdraw consent for data processing (where applicable).

Please note that these rights may be subject to limitations as permitted by applicable law. To exercise these rights, contact us using the information provided below.

12. Do We Make Updates To This Notice?

Yes, we may update this Privacy Notice from time to time. Any changes will be indicated by an updated “Revised” date at the top of this notice. If we make material changes, we will either:

Post a clear notice on our website, or
Send you a direct notification (if possible).

We encourage you to review this Privacy Notice regularly to stay informed about how we protect your information.

13. How Can You Contact Us About This Notice?

If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at:

Email: support@9packsoftware.com

Company: 9 Pack Software LLC.